General Terms of Use

These Terms govern the relationship between BROOM (“we”, “us”) and any person who downloads, uses, or subscribes to the BROOM application (the “User”, “you”).

BROOM is a wellness application available on iOS and Android. Use of the application requires acceptance of these Terms.

These Terms are supplemented by our Privacy Policy and by the terms of Apple Store and Google Play. Where you download or purchase through a store, that store’s terms also apply and prevail in case of conflict.

Apple and Google act only as distribution and payment intermediaries. BROOM remains the provider of the application and its content.

• BROOM: the publisher of the BROOM application (publisher details available in the Legal Notice).
• Application: the BROOM mobile application for iOS and Android.
• Services: the free and paid features offered through the Application.
• User: any person using the Application for personal, non-professional purposes who has accepted these Terms.
• Premium Subscription: a paid subscription giving access to additional and exclusive Services.
• Store: the platform used to distribute and purchase the Application — Apple Store and Google Play.
• Personal Data: any information relating to an identified or identifiable person, as defined in our Privacy Policy.

BROOM is a wellness application offering nutrition tracking, sports advice, wellness routines, daily motivation, and an AI avatar for Premium subscribers.

Users can track nutrition, use barcode scanning and manual food search, follow simple activity and wellness routines, track goals, and connect with friends. Premium subscribers gain access to a personalized AI coach and advanced features.

BROOM is not a medical service and does not replace a qualified healthcare professional.

Freemium (Free)

• Barcode scanning and manual food search with basic nutritional analysis.
• Basic wellness tracking, including mood, sleep and hydration.
• Simple sports programs, goal tracking and daily motivation.

Premium (Paid)

• All Freemium features.
• Personalized AI avatar: virtual coach, emotional tracking, motivation, goals and advanced routines.
• Advanced barcode analysis with smarter insights, alternatives and full history.
• Personalized sports and nutrition programs.

Price

Prices are displayed in the Application in your local currency, inclusive of applicable taxes, before you confirm any purchase.

Payment

Premium Subscriptions are purchased exclusively through Apple Store or Google Play. BROOM does not collect or store your payment-card details.

Automatic renewal

Subscriptions renew automatically at the end of each period unless cancelled at least 24 hours before the end of the current period. Your store account is charged for renewal at confirmation of purchase and at each renewal.

Cancellation

You can cancel auto-renewal at any time through the store. Cancellation takes effect at the end of the current paid period; you keep Premium access until then.

• Apple Store: manage or cancel your subscription in your device Settings → your name → Subscriptions.
• Google Play: manage or cancel your subscription in Google Play → Payments & subscriptions → Subscriptions.

Deleting the BROOM app or your BROOM account does not cancel an active subscription. No refund is made for the current period, except where required by law. Refunds are handled by Apple or Google according to their policies.

Creating an account

Using the Application requires creating a personal account. You can sign up with:

• An email address and password; or
• Sign in with Google; or
• Sign in with Apple; or
• Sign in with Facebook.

Eligibility

You must be legally permitted to use BROOM under the laws applicable in your country of residence. Where parental or legal guardian consent is required by law, you must have that authorization before using the service.

Password and security

Your account is personal and non-transferable. You are responsible for keeping your password confidential and for all activity under your account. A password reset link is available from the “Forgot password” screen.

You agree to use the Application lawfully and not to publish or share any content that is:

• unlawful, defamatory, insulting, hateful, or harmful to others;
• invasive of privacy or otherwise infringing the rights of third parties;
• pornographic, violent, or inciting violence, crime or self-harm;
• used to gain unauthorized access to, disrupt, or reverse-engineer the Application.

BROOM may suspend or delete an account in the event of non-compliance with these Terms, fraud, or abuse, without compensation and without prejudice to any other remedies.

You can delete your BROOM account from the app at any time. Deletion is permanent and cannot be undone.

Delete your account from the app

• Open the BROOM app and sign in to your account.
• Go to the Profile tab, then open Settings.
• Scroll to the bottom and tap “Delete account”.
• Read the confirmation screen, then confirm the deletion.
• The authentication account is removed together with the associated personal operational data that does not need to be kept, including the media owned by the account.

Once confirmed, you are signed out and your account can no longer be recovered.

Request deletion by email

If you no longer have access to the app, you can request deletion of your account and data by writing to us from the email address linked to your account:

📧 contact@broomapps.com

We may verify your identity and will process the request under applicable law.

What is deleted

• Your authentication account and your ability to sign in.
• Your profile: name, username, age, height, weight, gender, language, coach preferences and profile photo.
• Your goals, nutrition logs, meals, scan records and weight history.
• Your activity, progress, rewards and social records: friends, friend requests and reactions.
• Your device and notification tokens, your notification preferences, and the media owned by the account, including your meal photos.

What may be retained

BROOM does not keep a full archive of the deleted account. Limited information may nevertheless remain where it is necessary:

• Minimal purchase information (platform, store transaction identifiers, product, amount, currency, date), needed to handle a refund or a dispute and to meet accounting obligations. It contains no name, email address, account identifier or wellness data.
• Abuse reports, kept in a form that no longer identifies you, together with technical backups and certain provider-side records, which may follow separate retention cycles.

No retention period is stated here until it has been verified. See the Privacy Policy for the detail.

Subscriptions

Deleting your account does not automatically cancel a paid subscription. Cancel your subscription in your Apple App Store or Google Play settings before deleting your account.

Where applicable consumer law grants a right of withdrawal, you may cancel a Premium Subscription without giving a reason within fourteen (14) days of purchase.

Because subscriptions are purchased through Apple Store or Google Play, withdrawal and refund requests are handled by Apple or Google according to their respective policies. You can also contact us and we will assist where possible.

All content in the Application, including text, design, the AI avatar and the interface, is protected. Any reproduction is prohibited.

You may not copy, distribute, sell, sublicense, modify, decompile, reverse-engineer the Application or extract its database without prior written authorization.

By entering or submitting food-related information for analysis, you authorize BROOM to process it for the purpose of providing the Services.

The Application and its data are provided for general and indicative information only. BROOM does not guarantee the accuracy or completeness of nutritional data, nor that the Application will be uninterrupted or error-free.

BROOM does not replace a doctor or qualified healthcare professional.

The User remains responsible for their sports and food-related actions. BROOM is not responsible for the results obtained.

BROOM collects only the data necessary to provide the Services, such as profile data, scans, wellness tracking and preferences. Processing is carried out in accordance with the GDPR and applicable law.

For full details, see our Privacy Policy.

Information provided through the Application is for guidance only; you are free to follow it or not, and BROOM is not liable if expected results are not achieved.

BROOM is not liable for events beyond its reasonable control, for connection unavailability, or for misconfiguration or obsolescence of your device.

BROOM may offer a feature allowing you to invite friends to the Application via a personal invite link.

You may only invite people who have agreed to be contacted, and you must not send unsolicited or bulk invitations. BROOM may modify, suspend or end this feature at any time in case of fraud or abuse.

BROOM may update these Terms at any time. Users will be informed of significant changes. If any provision is found invalid, the remaining provisions stay in effect.

These Terms are governed by French law, unless mandatory consumer-protection rules of your country of residence provide greater protection, in which case those rules apply.

Any question, request, or complaint regarding the Application or these Terms can be sent to:

📧 contact@broomapps.com

Publisher and host details are available in the Legal Notice.